John & Barbara Harriman

DRE#: 01389088

Sereno Group
214 Los Gatos-Saratoga Rd Los Gatos CA 95030

John and Barbara Testimonials

Barbara and John recently handled the sale of my home in the Santa Cruz Mountains. Barbara handled the marketing aspect of things while John concentrated on the details – and what a detail guy he is!  I really appreciated the effort he put in to make all the tasks as painless as possible; e.g., he managed to arrange all the inspections in a single day when I said that would work best for me.

Both John and Barbara were quick to respond to any email, phone or text message and they always kept me informed of what was happening. Whenever I asked for advice or help, they offered it, but they also let me set the pace and didn’t pressure me or try to influence any of the important decisions. At every step I felt that they acted with integrity and courtesy not just towards me but also towards everyone else involved.

 In summary, they were professional, organized, and a just a joy to work with. I highly recommend them!

Terri Foster

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John and Barbara are the perfect team to find you the perfect home in the mountains. They take the time to truly understand your needs. Though we were new to the area, having moved from Toronto Canada, John and Barb were like old friends that knew our tastes and the mountains so well... Little time was spent looking at properties that didn't suit us. Thanks for taking the time needed to find the perfect home for us!

Greg and Janice Philpott

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John and Barbara make an incredible team; truly a dynamic duo that together exceeded all our expectations when we were searching for our dream home in the mountains.  They are highly detail oriented and possess vast knowledge of real estate contracts, finance and negotiations; very responsive and always reachable.  They accomplished the near-impossible, a contingent sale in the San Francisco Bay Area!  They are also some of the nicest people you'll ever meet, and personally invest themselves in your real estate dreams.  We could not have asked for more.

Derek and Zoila Wichmann

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We have bought and sold numerous properties in the Bay Area but never have had realtors as good as the Harrimans. They take the sale of your house seriously and personally. You never have to ask "where is the realtor?" Why isn't she holding the house open? They literally held the house open every weekend. They anticipated problems with the buyer and dealt with them. We told them how much we wanted and they brought the deal in on the dollar. They offered to pay for a stager to advise us, ----which totally surprised us how much it helped. Please call me if you have any additional questions (408-781-3913). I would not consider using any other realtors

Linda wright

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Barbara and John Harriman, realtors magnifique!  In the spring and summer of 2015, they helped us to find our mountain top dream home (writing the offer while away on vacation), then quickly turned around and sold our suburban ranch faster than we thought possible.  Throughout, they brought wisdom, patience and understanding to help calm our anxiety through two nearly simultaneous sales.  As the needs arose, they summoned inspectors, plumbers, painters, stagers and a geologist, all of whom bent over backwards fit us in to their packed schedules.  We are now happily settled in our new home, forever grateful to Barbara and John for helping us to reach our “peak”.

Brian and Sheri Smartt

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Kathy and I thank you both for the extremely high level of professionalism you displayed throughout the entire process of selling and buying.  I have no qualms whatsoever stating that your thoroughness and attention to every detail stood in contrast to other agents who were involved.  From a professional point of view, it is an enviable standard to which I should hold myself in my practice. We look forward to getting together with you for dinner sometime after Thanksgiving.

Pete and Kathy Gallagher

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Dear John and Barbara – Thanks to you two, our first home sale process was very smooth and transparent. We knew it would go great when we first met you because you are good people on top of being very professional. The key items that impressed us were:

1-When you state that things can proceed at the client’s pace, you really mean it. Although we had the luxury of not having to sell immediately, your forecast of the timeline for the process was highly accurate and really helped us to schedule and prepare for each step.

2-Being our first sale, Denis and I were split on the necessity of staging our house, which we know you very much recommended. It became clear that going with this advice and your designer were the right decisions for us. Not only did the house look great, but we had more offers than we were expecting and the eventual buyer told us later that the staging had contributed to their love of the house.

3-Finally, your level of preparation made our handful of meetings efficient and pleasant. For instance, the offer details being summarized on a spreadsheet was terrific. We were delighted to be able to have everything so clearly laid out for making such a big financial and emotional decision!

Thank you again for a pleasant and drama-free experience. Good luck in the coming years with the business. Kind regards 

Jane Manning and Denis De Ceuster

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John and Barbara Harriman are AWESOME!!!!  After a painful and recent divorce, John and Barbara helped us (my ex-husband and I) sell our family home.  With patience and thoughtfulness they helped me through a difficult process with support and kindness.  One year later, they helped me find and purchase a home of my own.  While this second transaction was much different, John and Barbara’s support and thoroughness was, again, ever-present throughout my quest for the perfect home.  Now, I have a home to call my own.  I consider John and Barbara friends who helped me heal and move on to a new phase in my life.  I am thankful for their knowledge, ability, and compassion.  They are truly a gifted team.

Lisa Orcutt

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Barbara and John handled the sale of my brother's house after his unexpected passing.  Throughout the process they were sensitive, patient, supportive and respectful of our wishes.  In addition they are exceptionally enthusiastic and skilled and did whatever it took to answer our questions, help us get the house ready for sale and negotiate the best price.  I couldn't have been more pleased.  I would use them again in a heartbeat and recommend them wholeheartedly. With gratitude,

Cindy Pierce

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We met John Harriman at an open house and soon realized that the Harriman team really understood the real estate industry in such a competitive market.  John and Barbara actually listened to our needs and pleasantly worked with us to find the right home.  As circumstances changed for us and we needed to look for a home out of the area, John and Barbara contacted the Coldwell Banker office in our new location and worked to see that the new agent would be a good “fit” for us.  They continued to follow-up to make sure our home search, sale and ultimately close of escrow went smoothly. Their level of kindness and professionalism exceeded our expectations.  We have no reservations in recommending these wonderful individuals to help anyone sell or buy a home.

Darry Green and Pat Clyne

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When Melissa and I started looking at houses we knew absolutely nothing - John and Barbara kindly, patiently, and expertly guided us through the whole process. While our friends regaled us with house buying horror stories, the Harriman team left us wondering what the big deal was. John and Barbara were definitely the right people to help us buy our first home.

Kegan and Melissa Gartner

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We met John by chance at the beginning of our house-hunting journey at an open house he was hosting … what an extremely fortunate stroke of luck! John and Barbara worked on our behalf to purchase our first home during a particularly competitive real estate period in Silicon Valley. Whilst “known” for their expertise in the mountain real estate market, they were equally knowledgeable in our case in the valley and held our hand throughout.

Prior to meeting John and Barbara we’d already employed the services of a lending broker. From the outset John and Barbara displayed extreme professionalism in working with OUR choice of broker. When the lender started letting us down and the mortgage application process began to go badly awry, it was John and Barbara who saved the day. Their calm approach, diligence and attentiveness was apparent throughout our purchase, but never more so than when they had to deal with the most difficult of lending circumstances. It was grueling, but time and again they kept everyone on task, coordinated and informed, tirelessly pushing through literally to the wire.

There are so many great things we could say about John and Barbara, but we’ll sum up by offering our highest possible recommendation of these two wonderful real estate professionals. In hindsight, it would have been far better to use John and Barbara’s recommended lender and we would offer this as a lesson-learned! John and Barbara … thank you, thank you from the bottom of our hearts … it is down to you that we are now the proud owners of our first and very beautiful dream home.

Sophia and Troy Caldwell

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John and Barbara were absolutely delightful to work with. They tirelessly helped us find the perfect house for our family as well as completing the sale of our previous home. They made us feel like family from the first day we met them. They were always there day or night to answer our questions and always made us feel that our needs were of the highest importance. Their warmth and calm demeanor helped ease the stress of a usually stressful situation. Their unwavering determination and grace are a force to reckon with. We cannot recommend John and Barbra more highly. Our sincerest thanks for everything!!!

Tony and Wendy Wong

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I moved to Indochine and left the sale of my home in the capable hands of John and Barbara Harriman.Home values change seasonally at a rapid pace in the Silicon Valley yet my realtors remained current and thorough with their research. They were not hesitant about executing or financing sundry details to keep the property attractive. They maintained a steady supply of potential buyers. Throughout the process they remained very personable and kept me current on developments by e-mail. I look forward to a continued social relationship with John and Barbara, and commend their future clients on a discerning selection of professional representation.

Witek Pilacinski

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Hi, John and Barbara. Thanks so much for all your help during my home sale and for paying attention to the multitude of details. You certainly were extremely dedicated in helping me with packing, cleanup, donating, recycling, hauling, etc. I hope your future sales will be a bit easier on you! Gratefully,

Michele Browne

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When looking to buy our first home, we were fortunate enough to be advised to call John and Barbara by one of their other satisfied clients.  Being from this area and familiar with the mountains (where we wanted to buy) I thought I had enough information to make educated decisions...boy was I wrong. At the very first home we looked at, John came out with questions that would have never even crossed my mind, but were of course very important.

As we progressed through the process, John and Barbara were always willing and able to meet OUR pace. There was a lot of hurry-up-and-wait but never once did they waiver in their timely support.

When we found the right home, John acted fast (despite being sick) and regularly went above and beyond the call of duty for a regular realtor in order to help me through the (sometimes stressful) process. I always had confidence that John would do everything in his power to take care of me. I know he had other clients at the time, but somehow he made me feel that I was the only one.

Words cannot express our gratitude to them both.

Chris Naegele and Morgan Weber

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We decided to sell our home in Las Cumbres in the Santa Cruz Mountains after 35 years of living in and loving the mountains. It was a huge decision but John and Barb Harriman helped to make it go smoothly and with less stress on us. They know the ins and outs of mountain living, they live in Las Cumbres and had many great resources to offer us when we needed an inspector, a roofer, a window repair man and a fabulous stager.  They always returned our calls, even from Chicago! We will recommend them highly to anyone who asks!  Just call 408-354-4244 and ask us about our "Harriman Experience". 

George and Cindy Drew

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Barbara and John, Thank you so much for helping us find our home! We’re so excited. You made the process so much easier. We’re so happy we found you!

Megan France and Josh Shaffer

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My situation was a real test for any realtor.  I was just about to fire my former realtor who worked for a prestigious Los Gatos real estate company when I first met John and Barb.  Glad I did it.  Wow…what a difference!  What at first began as a quick and simple deal turned into a very complex web of contingencies (on a deal for which John and Barb were not responsible but which impacted my purchase).  While looking for a home to buy where there was very little inventory and also few buyers, the market suddenly changed and multiple offer situations began cropping up potentially putting me in a position of not being able to get a home that met my needs.  John and Barb were thorough, honest, knowledgeable, aggressive yet patient, wise and deftly guided me through a maze that ended up with my successfully getting a wonderful home in a wonderful place.  They were sensitive to my situation and handled themselves with grace, class and dignity.  I would certainly use John and Barb again and recommend them without any hesitation for anyone looking to buy a home.

Rob Bohn

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Barbara and John are an amazing, patient, kind, retroactive, responsive…. and not to mention, such a fabulous team! It is not often that you meet folks, and instantly feel you will be trusted friends for the rest of your life. They helped facilitate our transactions gracefully on the front end, while behind the scenes working overtime, and coordinating the many finishing touches. Being a retired Real Estate broker myself, I understand and appreciate the details and diligent efforts that go into many a Real Estate transaction. We always felt important and heard. We now live in the Santa Cruz Mountains in our fabulous new home, with a new hobby vineyard, and our new lab puppy Lucy all nesting and resting here in PARADISE! Thank you John and Barbara from the bottom of our hearts.  

Rochelle and Scott Carr

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Thank you Barbara and John for being my favorite agents to date (in my 9 year career) on the other side of a transaction. Your communication skills, lack of drama and positive attitude were a blessing at an otherwise very stressful month in my life. Let's do more deals together! I will always inform you of my “coming soons” in hopes we can work together again. ;-D

You are FABULOUS and I am so appreciative to have had you involved with this transaction! Thank you! Hugs

Melody Russell, Agent

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Barbara and John made the often-stressful experience of selling our house unbelievably relaxing. They were communicative, responsive, thoughtful, courteous, smart, flexible and extremely easy to work with.  Our mountain home sold within 3 weeks thanks to them!  I couldn't have asked for a better team of agents.  In addition to being good agents, they are a truly wonderful couple whom I'm honored to call my friends. Thank you from the bottom of our hearts and we look forward  to seeing you soon!

Nhat-Tien Lu and Binh Thanh Vo

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We came to Santa Cruz looking for a second home to be near our daughter. We were initially referred to a real estate agent who did not share our priorities. Seeking an alternative, we most fortunately were introduced to the team of John and Barbara Harriman. From the beginning it became clear that they had our best interest at heart. Their knowledge of current trends within this demanding market proved invaluable in securing a fair deal on the property once it was identified. Purchasing real estate today is a challenging multi-step process. We were delighted with the consistent follow through that they provided as our process evolved – beyond the initial property identification, contract, financing and settling in.

John and Barbara are good at what they do and they’re just good people. No question that we would use them again and refer them, with our highest recommendation, often. These are people you just enjoy spending time with.

Tom and Sandy Brady

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John and Barbara, thanks for working with us and our son Aaron in purchasing a perfect rental house in Boulder Creek.  You were both so wonderful in helping Aaron understand the process and guiding us through it.  It was difficult at times getting everything worked out to our requirements and helping us sell these requirements to the seller.  Through this all, you remained patient, helpful and understanding as well as the consummate professionals you are.  Without your guidance, we would probably not have been able to finalize this purchase. Thanks for being who you are and we are so lucky to have you as neighbors as well.

Paul and Heidi Cavagnolo

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Hey Barbara! Woke up to lovely sunshine on the mountain and thought about how much we love our home. Just wanted to drop you a line to let you know that, after 1.5 years in our house, we are still as happy as the first day we moved in. Thanks so much for being the person who made it all happen. You will always have our deepest gratitude! Have a lovely Sunday.

Laura LeBleu

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We couldn't have been more fortunate than to have John & Barbara help us find our perfect first home.  They took the time to listen and understand the type of property we were looking for. Then after finding the right property, only to realize there were a LOT of hurdles to overcome before the purchase could be completed, they persisted for months to make the impossible purchase possible. I don't think anyone else would have been able to make such a difficult transaction as painless for us as they did.

Ruben Ducheyne and Marie Bruel

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John and Barbara Harriman helped me find the perfect house for my family even though the market was stagnant.  Barbara drove me all around the mountains to look at houses, and kept her eye out for houses in my price range.  John and Barbara were knowledgeable and friendly, and I often felt like I had a whole team supporting me. I was treated like a million dollar customer even though my purchase price was half of that.  I would definitely use them again.

Mara Melinic

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Thanks so much for all the efforts you have both put in in selling our house. We could not have made a better choice in realtors.

Bob and Debbie Fils

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John and Barbara sold our mountain home and helped us to buy our home in the valley.  As agents, they did their utmost to represent us fairly and professionally, with kindness and patience in a difficult market.  However, you will get more than their real estate expertise with them as your agents.  We have known them for several years, but we truly felt that the concern they showed for us was not just because of them being our friends and neighbors.  It is because of who they are as people.  They have integrity and you can trust them to do the right thing.  We were also very pleased with their network -- loan agents, contractors, and others who really came through for us when we needed them. 

Jude and Katherine George

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We are thankful to John and Barbara for finding our new home in the mountains. I believe that we could not have gotten the house without their patience and persistent services.  During seven months of house hunting, we continued visiting many properties with John and Barbara to find a house suitable for our family. We made several offers, but in vain. It was quite a stressful time for us since the housing price soared rapidly on the sellers’ market.  Early in our house hunting process we found a house that we fell in love more than any other. It was a short sale property and was already in contract when we found it. John and Barbara recommended we make a back-up offer. After five months of no progress, we almost gave up owning a house in the mountains and decided to cancel the back-up offer.   John and Barbara, however, convinced us to wait another week, and surprisingly we moved to the first position in the short sale. While waiting for bank approval, they continued encouraging us not to give up and prepared thoroughly for bank approval. In two months, finally the house was ours! Too good to believe! Thanks a lot for being with us, John and Barbara.

Yumiko Morii and Andrey Lavrenov

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We are grateful to John and Barbara for guiding us! We were new to the mountains, and in fact, new to the west coast.  We connected with John on one of his open houses. He was a wealth of information about mountain living. We instantly wanted his help. We were hands-on, doing a lot of the homework behind the properties and John was responsive. Ultimately, it was John, who, on his own initiative found a certain property, directed us to it with a gentle nudge, and…we fell in love with it. He was superbly timely and communicative during the process that followed, culminating in our successfully moving into the property. We were also fortunate to get Barbara's expertise through the process. We just found out that John and Barbara don’t stop their service with the sale, but continue to be our social connection to the neighborhood as well! Our sincere thanks to John and Barbara.

Muthu and Vlada (short for Shanmugavelayutham Muthukrishnan and Vladimira Jakubikova)

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We had been looking for a home for quite some time when we met John at an open house. We quickly decided that we wanted him to represent us in our search—and were lucky to get Barbara as part of the deal!

John and Barbara took the time to understand what we wanted. They were patient with us, very thorough in their communication, and helpful in educating us as first-time buyers.

With John and Barbara's help, we recently moved into a house we love. And they continue to be inviting and helpful in acclimating to our new mountain home. Good business partners and good neighbors.

Oliver and Snow Langan

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Working with John and Barbara Harriman was such a delightfully positive experience, from first contact to closing. We can't say enough about how at ease they made us feel as we sat down with them the first time to discuss what we were looking for in a new home.  Their knowledge of the area (neighborhoods, schools, etc.) is extensive and really helped us focus our search in a few key areas that would be best for our family.

Not only did they find multiple homes that we loved (doubly impressive in the low inventory months of October and November), but when we did make an offer on the house, John and Barbara's enthusiasm and professionalism made the process as stress-free as home-buying can possibly be.  They scheduled and were present for all the inspections, they brought in trusted professionals to answer questions for us specific to purchasing a home in the mountains, and they were in regular and reliable contact with us regarding every aspect of the process.  

Aside from their professionalism and stellar reputation within the community, John and Barbara bring an innate joy to the home buying process--they love what they do and it is apparent in every interaction one has with them. At every turn, it felt apparent to us that, for John and Barbara, helping us find happiness in a new home was their top priority.  

I could not recommend a home buying experience with the Harrimans any more emphatically.  It’s a shame we're not planning on leaving the dream home they helped us make our own any time soon, because I'd love to work with them again! 

Sarah S. and Pedro C., Los Gatos

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Dear Barbara and John, We cannot express enough gratitude to you for helping us buy our home in this wonderful community! And, it is an extra bonus to have you as neighbors. Life is good! Thank you both!

Melissa and Jordan Bennett

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We wanted to thank you for all the tremendous effort you put forth in helping us buy our home. You made an otherwise daunting experience for first-time homebuyers as easy as possible with your endless support throughout the process. You two are an amazing team and we couldn't speak more highly of the two of you as agents - and great people! It was such a pleasure working with you. We’ll be in touch!

Brendan Kayes and Jackie Marquez

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As first-time home buyers we were very tentative as we began the process of buying a home. But when we happened upon an open house in the Santa Cruz Mountains and met John, we knew immediately he would be our agent, even if we didn't purchase a home in the mountains. As it turned out, we found a home we absolutely loved in Willow Glen. John and Barbara, were very supportive throughout the whole process. They helped us keep things in perspective and always informed us as to next steps and timelines. Since purchasing our home, we’ve stayed in touch and attended mountain social events with John and Barbara. Their hospitality has been very welcomed. We highly recommend John and Barbara for their expertise with the home purchase process, whether in the mountains or the valley!

Shawn and Rachel Tenner

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We wanted to thank you both so much for your support, positive encouragement and sticking with us through this long process.  We had a wonderful celebratory dinner at our new home in Santa Cruz tonight.  We are breathing easier knowing that the house sale is a done deal.

Jeff and Patti Lawton

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I would heartily recommend John and Barbara to anyone looking to find the “right” property in the mountains. They commit themselves to listening and understanding what one needs, and then work assiduously to ensure they locate just that. Their advice and support made the often confusing and daunting process of purchasing a home easy. Thanks a lot John and Barbara!

Phil Tamchina

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I don't know if I have said this before but I'm really thankful for all your work during my house hunting process. You and your team were fantastic. I'm so glad that a simple phone call brought us together by pure luck!

Angela Guzman

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As you know we’ve been going through some very stressful times these last nine months getting our home on the market. During this sale and subsequent move our realtors, John and Barbara were truly our best friends in these many months. Without their help, due to Ed's accident and emergency surgery, I would have been completely on my own. They were my family for those many months and we still see them that way.

Jerri and Ed Poshkus

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Hi Barbara, You and your team did a beautiful job, but what stands out for me is this: selling our old family home could have been a harrowing, hair-pulling out, teeth-gnashing experience—but your combination of know-how, professionalism, and sensitivity made it into a civilized process. And successful! We will look forward to breaking bread with you the next time we’re out west. Thanks for everything.

Alice Adams

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Dear Mr. Evans,

I just wanted to take a moment, on behalf of the Adams-Smith Family, to tell you what an outstanding experience we all had working with Barbara and her team on the recent sale of the family home on Bear Creek Road in Los Gatos.

As a member of the family by marriage, and as the family financial advisor, I was interested on two very different levels as to how this whole process went. On the one hand, we were all very concerned that the memories of Alice and Bruce's mom and dad, Dorothy & Kenneth Smith, be honored and respected during the process of selling this important part of the family legacy. On the other, as a business manager, I was tuned in to matters of finance, professionalism and level of attention to detail during the process of selling the property. 

Barbara and her team subjected themselves to a rather intense interview process by all of us to get the listing and they aced that with flying colors. They kept every commitment they made, never failed to follow through, kept in touch and, when the house was vacant, keep tabs on it for Alice and Bruce.  Their level of attention to everything concerned with the sale made a difficult process easy and stressless and we all sincerely appreciate it.

No one on the Adams/Smith side of the sale would ever hesitate to give a glowing recommendation to Barbara, John, and Coldwell Banker in Los Gatos.

All the best of the holiday season to you all...and a very happy new year...

Liz Winfeld

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To Barbara and Team, you all performed to the highest standards and made what could have been an ordeal, a smooth and professional process. I believe it was especially fortunate that you had a great amount of experience in the mountain area and were able to understand the idiosyncrasies of mountain property and mountain home owners. Katherine and I would certainly enjoy a lunch with you when we are in the area, we'll give you a call with a little notice. Again thanks.

Bruce and Katherine Smith

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Barbara was the real estate agent for us when our mother passed.  Barbara was sensitive to our situation and worked well with all the differing personalities. She was patient with mind changing and sometimes heated discussions.  We were able to sell the house with no difficulty, and she handled ll of it very professionally, to the satisfaction of all

Julie Waters-Barcomb